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Frequently Asked Questions

Please do not hesitate to reach out and ask any questions that are not answered on the website. Please call, text, or email.

How can I prepare for my appointment?

Come well hydrated. Please drink 80-100oz of water a day for at least 5 day prior to your appointment. We want to get the best and clearest pictures possible and hydration is key. Please plan your appointment accordingly. If you are not hydrated we typically end up with blurry pictures or no pictures. We need lots of nice and clear amniotic fluid to get the images of your baby.

How much water should I drink and do I need to have a full bladder? What about food? Can I eat before I come?

Drinking the physician recommended eight 8 ounce glasses (64 ounces) of water daily throughout your pregnancy is most important to help with the clarity of the images of your baby and will benefit the health of your pregnancy as well. Drink your water throughout the day. Not all at once. You do not need to have a full bladder. The goal is for Mommy to be very well hydrated and it is visibly obvious in the clarity of the fluid.  

 f you have not been good about drinking water, start now and set your appointment ahead to allow at least 1 week of time as this often helps. You may eat before you come. Just remember you will be in a reclined or even flat position so do what is most comfortable for you. Sometimes drinking cold juice just before coming in may waken a sleeping baby so that his movement will enable us to get different angles.

Can I bring my families and friends?

Yes, we encourage the invitation of family and friends to join you in this special experience. We allow up to 6 additional guests to join you at your appointment. All ages are welcome.

Does this replace my current OBGYN visits?

No, this does not replace ultrasound visits with your prenatal care provider. Our services are strictly elective and clients must be under the care of a primary physician. This service should never replace a diagnostic ultrasound performed by your doctor.


What if I do not want to find out gender of my baby?

That is wonderful! We will do our best to stay clear of the lower area of baby. If your baby is in a "showy" mood, we will have you look away until we are able to get a better picture of your baby without showing you anything. If you would like us to put your baby's gender in an envelope, please let us know at the start of your appointment.
What is 3D, 4D, and Virtual HD Imaging?
3D is a still picture of the baby, while 4D takes into account live motion. With 4D, a number of shots are taken continuously and this shows real time imagery of your child. 4D is a live view of the baby moving. Virtual HD imaging, is a cutting edge technology, which utilizes an internal light source and produces a high-definition, realistic, view of your baby. 
Is 3D/4D ultrasound safe for my baby?
In over 30 years of scientific studies there have been no cases of side effects from this type of service. We use the same frequency in our scans as your current 2D OBGYN ultrasound. Our machines are of top quality and frequently used in the industry.
What determines picture quality?
We have certified and registered ultrasound technicians that will take all the necessary steps to try and get the best images possible. There are several factors that influence the clarity of the images; fetal position, maternal tissues, fetal activity, and gestational development. Due to these factors, we cannot guarantee the clarity of the images we capture. Please make sure you are well hydrated. Please drink 80-100oz of water a day for at least 5 days leading up to the appointment. 
What if you cannot get a good picture of my baby? 
We understand that sometimes baby can be shy. For gender and 3D/4D packages, we will offer one complimentary re-scan in the event we cannot determine gender at 15+ weeks (for a gender determination package) or are unable to get clear PARTIALl face images (for 3D/4D packages). There is never a guarantee for full face images for any session. We. also, do not guarantee any 3D/4D images for the "3D/4D sneak peek' in the Gender Determination packages. If we are unable to get the images, we will reschedule you for ONE 15 minute return visit at a later time (within 4 weeks of original visit on a WEEKDAY) at no cost to you. Re-scans are not available on Saturdays and are given at the discretion of the monographer. 
Do I need to make an appointment?
Yes, you can either call 608-210-9336 or book your appointment online under the "Book Online" tab .
Is there anything I can do to prepare for my appointment?
Yes, maintain your prescribed hydration the week of your appointment. As a hydrated mom, you may significantly increase the clarity of your ultrasound. Also, we have found, eating a small meal or having a drink with natural sugars (apple or orange juice) before arriving, is often a good idea and can get your little one moving around. 
Is there an additional charge for twins or multiples?
No, there is no additional charge for twins or multiples. 
Do you accept insurance? What types of payment do you accept?
No, unfortunately we are unable to accept insurance. We do accept all credit/debit cards, CASH, PayPal, CashAPP, Venmo,  and After Pay.
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